|
|
| | |
|
|
Customer Service
FAQ's - Frequently Asked Questions
|
-
What happens after I place an order?
Once you place your order online you will receive a "Thank you" email, which will have all the information about your order. This is a confirmation that your order has successfully been placed.
-
What if I do not receive an order confirmation via e-mail?
You will receive an order confirmation message via email shortly after Abaco Flowers received the order. If you do not receive the message within two hours of placing your order, there might be a delay on the Web due to traffic or your ISP or your internet supplier may be blocking the e-mails from Abacoflowers.com If you think so, please go to your settings section of your email program and remove or change the settings which filter or block e-mails. Or if you prefer contact us at 1-877-422-2261 or service@abacoflowers.com to ensure your order is being in process.
We accept American Express, Discover, Mastercard and Visa.
-
When will my credit card be charged?
We will ask for secure authorization on your credit card at the point of purchase online. If there is a problem securing this authorization you will be notified on the spot and prompted to use another card. This is only an authorization, your credit card will be charged ONLY AFTER FedEx received your order. Guaranteed! For more information, please visit our Secure Shopping Page.
-
What was the total charged to my credit card?
When you place an order through our website, you will obtain a total amount which includes delivery, applicable tax or any discounts or promotions.
-
Can I change the delivery address or date of delivery?
We will be happy to change the delivery address or date of delivery no later than 4 days prior to your delivery date as long as your order has not been delivered or is not on its way to being delivery. To request a change to your order's delivery address, please call us at 1-877-422-2261 or email us at service@abacoflowers.com
|
|
|
| |
| | |
|
|
|